1. Introduction

RealSealHub ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our real estate transaction services. We are dedicated to ensuring that your privacy is protected and that any personal information you provide is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Controller

RealSealHub
Bahnhofstrasse 42
8001 Zürich, Switzerland
Phone: +41 44 738 2947
Email: info@realsealhub.com
UID: CHE-428.571.893

3. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, mailing address
• Transaction Information: Property details, transaction requirements, financial information related to real estate transactions
• Technical Data: IP address, browser type, device information, website usage data
• Communication Data: Records of correspondence and support interactions
• Legal Documentation: Information required for legal compliance and property transfer processes

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: To fulfill our contractual obligations for real estate transaction services
• Legitimate Interests: For business operations, security, and service improvement
• Legal Compliance: To comply with applicable Swiss real estate laws and regulations

5. How We Use Your Information

We use your personal data for the following purposes:

• Providing real estate transaction services and project management
• Legal documentation preparation and compliance verification
• Due diligence processes and property research
• Communication about transactions, updates, and support
• Processing payments and maintaining business records
• Improving our services and website functionality
• Complying with legal and regulatory requirements in real estate transactions

6. Data Sharing and Disclosure

We may share your personal data with:

• Legal Professionals: Notaries, lawyers, and legal advisors involved in property transactions
• Financial Institutions: Banks and mortgage providers as required for transaction completion
• Government Authorities: Land registry offices and regulatory bodies as required by law
• Service Providers: Third-party vendors who assist in our operations under strict confidentiality agreements
• Business Partners: Other real estate professionals involved in your transaction with your consent

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by Swiss law. Real estate transaction records are typically retained for 10 years after transaction completion for legal and regulatory compliance purposes. Contact information may be retained for ongoing service provision unless you request deletion.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data (subject to legal retention requirements)
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data in a structured format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, access controls, regular security assessments, and compliance with Swiss banking secrecy laws where applicable to financial information.

10. International Data Transfers

Your personal data is primarily processed within Switzerland and the European Economic Area. Any transfers to countries outside these regions are conducted with appropriate safeguards such as Standard Contractual Clauses or adequacy decisions to ensure adequate protection of your personal data.

11. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and provide personalized services. You can manage cookie preferences through your browser settings or our cookie consent tool. Essential cookies required for website functionality cannot be disabled.

12. Real Estate Specific Considerations

Given the nature of real estate transactions, certain information may be:

• Required to be disclosed to regulatory authorities as part of legal compliance
• Included in public records upon completion of property transfers
• Shared with other parties involved in the transaction process as legally required
• Subject to anti-money laundering and know-your-customer requirements

13. Contact Information

For any questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: info@realsealhub.com
Phone: +41 44 738 2947
Address: Bahnhofstrasse 42, 8001 Zürich, Switzerland

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the new policy on our website with an updated effective date and, where required by law, obtain your consent.

15. Supervisory Authority

You have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) if you believe your data protection rights have been violated. Contact details: www.edoeb.admin.ch

Effective Date: January 27, 2025